![]() ![]() I wanted to provide you with a quick and friendly reminder that your payment on is due next week. Send this email one week before payment is due so that they can provide payment within a reasonable time frame. The Reminderįor the initial touch point, you’re providing a courteous reminder to someone with a busy schedule. What follows are alternative overdue invoice email templates that use the following structure: reminder, nudge, on notice, direct ask, and final notice. Not all businesses follow the 30, 60, 90 days past due invoice email escalation sequence. John Sequence 2: Unpaid Invoice Email Escalation You can avoid this by remitting your payment as soon as possible using any of the following payment options. ![]() If you do not settle your account by, it will be referred to a collections agency. Details for your late payment are as follows: This matter requires your immediate attention. We have contacted you on numerous occasions regarding a now 90-day overdue account. Formal: The language should reflect the severity of this issue.There are real consequences for the customer now, including potential legal ramifications. When your customer’s payment is 90 days delinquent, you are now on the brink of contacting a collections agency, and there are real concerns you will not be paid all or any of the amount of the outstanding invoice. We hope to resolve this matter quickly continued delinquency will result in the closure of your account, and you will be referred to a collections agency. If you need to set up a payment plan or have any other questions, you can contact me at. Please let us know the status of your payment as soon as possible. This email is a notification that payment for your account is now 60 days past due. Reminder of balance due for account #12345 Flexible: Offer to provide payment plans if needed.Urgent: Action needs to be taken, and it needs to happen now.Bold: Include language that reflects the importance of the issue, like “requires your immediate attention.”.If possible, the email should be sent to the primary contact and a manager. At this point, it’s time to send a more strongly worded email and add follow-up phone calls to your sequence. When an account reaches 60 or more days overdue, the likelihood that it will be paid drops significantly. Thank you for your attention to this matter and your continued business. If you have any questions or need to discuss your account, you can reach me at. In accordance with our policies, a late fee of has been assessed.Īt your earliest convenience, please make your payment here: According to our records, is past due for the payment of as of. ![]() This is a friendly reminder that your payment is now past due.
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